Shipping and return policies for Guidance

Return Policy
Change of delivery address after shipping confirmation will need to be corrected with the shipping agent.

Orders are posted via Royal Mail.

Orders may be delayed when shipping outside of the UK.

If your order has not arrived, please check with your local post office to see if it is waiting for you there. We will do our best to help locate the order however because there is no option for tracking currently, lost orders will not be eligible for a refund.

If items are worn or damaged we will not be able to refund.